Your Privacy Is Our Commitment

This Privacy Policy ("Policy") is issued on behalf of ab778 and applies to all members who use our website and platform. When you register, log in, or use any service on ab778, you are accepting the terms of this Policy.

We believe that keeping your personal information fully secure is our primary responsibility. This Policy clearly explains what types of information we collect, why we collect it, how it is used, and what rights you have.

ab778 collects the types of information listed below in order to maintain a safe and effective service relationship with you.

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for account verification)
• Current address and contact details
• Email address and mobile number

2.2 Financial Information

• Payment method details — information related to bKash, Nagad, Rocket, Upay, or bank transfers
• Transaction history, deposit and withdrawal records
• Account balance and bonus usage information

2.3 Technical and Usage Information

• IP address, browser type, and device details
• Site access times, session duration, and click patterns
• Data collected through cookies and similar tracking technologies
• Gaming history, bet types, and preferred game categories

2.4 Communication Information

• Messages sent to support via live chat or email
• Details of complaints or reviews

ab778 uses your information only for specific and legitimate purposes. We do not store or process any information unnecessarily or without reason.

• Account Management and Verification: Completing the registration process, confirming identity, and maintaining account security.
• Payment Processing: Securely completing deposit and withdrawal transactions and preventing fraudulent activity.
• Service Improvement: Enhancing the user experience, developing new features, and improving platform performance.
• Customer Support: Providing appropriate resolution to your questions and issues.
• Regulatory Compliance: Adhering to applicable laws and regulations, including Anti-Money Laundering (AML) rules.
• Responsible Gaming: Identifying unusual behavior and providing assistance when needed.

ab778 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in specific circumstances.

4.1 With Service Providers

Only the information necessary for service operations is shared with payment gateways, game providers, and technology infrastructure partners. These parties operate under strict confidentiality agreements.

4.2 For Legal Requirements

If there is a court order, government directive, or legal obligation, information may be provided in compliance with applicable law. In such cases, we always supply only the minimum information required.

4.3 For Fraud and Security Prevention

Information may be shared with relevant authorities to prevent fraudulent activity, money laundering, or other illegal conduct.

The ab778 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are required to maintain login sessions and ensure security.
• Performance Cookies: Used to collect usage statistics from various parts of the site in order to improve the service.
• Functionality Cookies: Help remember your preferred language and settings.

5.2 Cookie Controls

You can control or reject cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the site.

ab778 has adopted industry-standard technical and administrative measures to protect users' information.

• SSL Encryption: 256-bit SSL/TLS encryption is used across all pages of the site, keeping all information exchanged between you and our servers secure.
• Secure Data Storage: Sensitive information is stored in encrypted form on secured servers.
• Restricted Access: Only authorized personnel may access user information on a need-to-know basis.
• Regular Security Reviews: Security audits are conducted regularly to identify and address potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available for additional account protection.

However, no method on the internet is completely impenetrable. While we strive to ensure the highest level of protection, we cannot guarantee absolute security. You should also take care to protect your password and login credentials.

ab778 retains your information only for as long as necessary.

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be kept for the applicable period to meet legal obligations.
• Transaction records are retained for the period prescribed by financial regulations.
• Support chat records are kept for a limited period for service quality improvement and dispute resolution.

Once no longer needed, information is securely deleted or anonymized.

As an ab778 user, you have the following rights regarding your own information.

8.1 Right to Access Information

You may ask us at any time what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any of your stored information is inaccurate or incomplete, you may request a correction.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information.

8.4 Right to Object to Data Processing

You may object to the use of your information for specific purposes, particularly in the case of direct marketing.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will process your request in a timely manner.

ab778 is a responsible gaming platform operated exclusively for individuals aged 21 and above. We do not knowingly collect any information from those under 21.

If we are informed that a minor's information is present in our database, we will immediately close that account and delete the relevant information.

ab778's technical infrastructure may operate on servers located in various countries. If your information is transferred internationally, we ensure that appropriate safeguards are in place in that country or organization.

All data transfers are completed through encrypted channels and comply with applicable data protection standards.

ab778 reserves the right to update this Privacy Policy where necessary. If any significant changes are made, we will notify you by email or through a notice on the platform.

Updated policies take effect from the date of publication. You are advised to visit this page regularly to stay informed of the latest policy.

Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding your data rights in relation to this Privacy Policy, please get in touch. The ab778 support team is available 24/7.